eCommerce management
Hands-on support for online trading, merchandising, product content, reporting, suppliers and agencies—keeping your eCommerce operation moving in the right direction.
Explore fractional eCommerce support
Freelance digital support
eCommerce, marketing, SEO and web design support.
I’m Keith McIntyre, a freelance digital marketing and eCommerce manager with more than ten years’ experience. I work with businesses across the North East and the UK.
I can help you improve an online shop, move a marketing plan forward, build search visibility or create a website that works harder. You work directly with me from planning through to delivery.
How I can help
Digital work that joins up.
Practical, commercially focused support across the areas that make an online business work better.
Digital marketing management
Clearer planning and delivery across SEO, content, email, paid activity and reporting, with the commercial priorities always in view.
Discuss freelance digital marketing supportExplore SEO services
Web design & WordPress
Tailored WordPress websites for small businesses, with the option of hosting, support and custom functionality when your website needs to do more.
Explore web designExplore WordPress support plans
Selected work
Making a specialist experience easier to book.
Northumbria Gliding Club
Built in 2017, this WordPress website brought together eCommerce and online booking functionality for trial flights. Sales increased substantially and flight capacity grew as bookings became easier to manage. Stripe and PayPal integrations give customers straightforward, trusted ways to pay online. Facebook and Instagram marketing campaigns were also implemented in the run-up to Christmas.
Visit website- Platform
- WordPress
- Functionality
- eCommerce & online booking
- Built
- 2017
Built around what you need
Practical support for the work in front of you.
I work with small and medium-sized businesses that need help with eCommerce management, digital marketing, SEO or web design—without having to build a larger internal team.
Some clients need ongoing input. Others need a focused project: an SEO audit, a website that needs improving, a marketing plan that needs direction or an online shop that has outgrown its setup.
You work directly with me, without agency layers or a handover between the person planning the work and the person doing it.
Practical digital support for businesses across the North East and UK.
Based in Newcastle upon Tyne, I support businesses across Northumberland, Tyne and Wear, County Durham, Cumbria and the wider UK with eCommerce management, digital marketing, SEO and website management across a range of platforms.
Questions & answers
Questions about freelance digital support.
What does a freelance eCommerce manager do?
A freelance eCommerce manager provides senior, hands-on support for the day-to-day commercial side of an online business. This can include online trading, merchandising, product content, reporting, customer journeys, suppliers and agencies.
What digital marketing services do you provide?
I provide digital marketing management across SEO, content, email, paid activity and performance reporting. The focus is on clearer priorities, consistent delivery and activity that supports commercial goals.
Do you offer SEO services?
Yes. I offer freelance SEO services including SEO audits, technical SEO, Local SEO, eCommerce SEO, keyword research and ongoing support.
Can you design a new website?
Yes. I design WordPress websites and can also provide ongoing WordPress support.
What type of businesses do you primarily work with?
I work with a range of businesses and am not exclusive to a particular sector. My strongest experience is with B2B, hospitality and tourism businesses, as well as small and medium-sized eCommerce teams that need experienced digital input.
Which areas do you cover?
I am based in Newcastle upon Tyne and support businesses across Northumberland, Tyne and Wear, County Durham, Cumbria, the wider North East and the UK. Priority cities include Newcastle upon Tyne, Gateshead, Sunderland, Durham and Carlisle, along with the surrounding towns and areas.
Is a freelancer more cost-effective than an agency?
A freelancer is often a more cost-effective alternative to an agency because you work directly with one senior person, without agency overheads or unnecessary layers.
Can you work with our existing website or eCommerce platform?
Yes. I can work with existing websites and eCommerce platforms, helping with day-to-day management, technical SEO, content improvements, performance and usability.
How do you work?
I can work on an ongoing basis, on a project basis or focus on a particular issue, such as a website that needs attention, a marketing plan that needs direction or an eCommerce operation that has outgrown its current setup.
Get in touch
Need a more capable digital pair of hands?
Tell me a little about your business, what needs improving and where you would like to get to. I’ll come back to you directly.